The Art of
Effortless Living
Relax and unwind in comfort before or after your flight at our exclusive Airport Lounge — the
perfect retreat for both arriving and departing passengers.
Our Global Network. Your Seamless Experience.
Enjoy a quiet, serene environment — perfect for working, relaxing, or sharing those last minute hugs and goodbyes.
Our private meeting room accommodates up to 4 delegates — ideal for last-minute business
discussions.
Who Are We?
Soft Landing Concierge is your go-to lounge at Sir Seretse Khama International Airport. We are dedicated to providing bespoke hospitality for executives, diplomats, and frequent travelers.
Think of us as your executive personal assistants. We take care of the details, so you can focus on what matters most.
Our integrated concierge, travel logistics, and global documentation services are designed to manage your complex life, ensuring seamless execution and peace of mind 24/7.
Our meet and greet service ensures effortless airport navigation and VIP treatment. Let us guide you through the airport with ease.
Enjoy seamless and personalized transportation with us. Experience luxury travel with your own personal driver.
Start or end your journey with absolute peace of mind. Our airport transfer service provides you with a pre-arranged, reliable, & comfortable journey to or from the airport
When you need direct liaison with foreign consulates or embassies, our assistance is invaluable. We act as your professional intermediary to help cut through the bureaucratic red tape quickly and effectively.
The world of international travel often comes with complex visa requirements. We act as your expert intermediary, providing guidance and logistical support for your visa and passport needs.
From venue sourcing and travel arrangements to catering and AV equipment, we handle every aspect of your event.
Soft Landing Lounge
Conveniently situated to serve both arriving and departing passengers, our flagship lounge is your personal sanctuary away from the terminal bustle. Featuring a quiet, intimate environment equipped with high-speed Wi-Fi, a private meeting room for up to 4 delegates, and tailored concierge support, it is designed for executives, diplomats, and frequent flyers seeking absolute discretion and ease.
Pula Lounge
Step away from the travel rush and enter a newly redesigned haven crafted for ultimate pre-flight relaxation. Located in the international departures zone and proudly operated in partnership with Air Botswana, the Pula Lounge offers world-class hospitality, premium refreshments, and a sophisticated atmosphere. Experience a seamless transition from check-in to boarding.
Our Reviews
Hear what our guests, executives, and frequent flyers have to say about their experience with Soft Landing Concierge.
Posted on Google JORDI MONRABÀTrustindex verifies that the original source of the review is Google. Excelent lounge ,nice place for food drinks and coffee , served by Thato à very polite assistantPosted on Google Nadine StoddartTrustindex verifies that the original source of the review is Google. Helpful, friendly staff. Very relaxing Atmosphere, 10/10 service.Posted on Google Ajit WilliamsTrustindex verifies that the original source of the review is Google. It’s one of the best in the areaPosted on Google Takashi MiyamotoTrustindex verifies that the original source of the review is Google. 同じ時間帯にフライトが重なる時間帯でもゲートが見えるので安心です。親切なスタッフの皆さんに感謝。 朝食はプレートで提供され、お茶も種類が豊富で美味しかったです。 プライオリティパス、ラウンジキー等も使えました。Posted on Google Thando (MsTee)Trustindex verifies that the original source of the review is Google. Enjoyed every moment, exceptional service and very nice food! Keep up the good work guys 👏Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Retainer Packages For
Frequent Travelers
Secure exclusive lounge access, guaranteed VIP Meet & Greet services, premium discounts on accommodation, and dedicated private transfers, ensuring a premium experience on every journey.
Standard
Streamlined travel convenience for occasional flyers.
- 3 premium lounge visits/month (max 3 guests).
- Fast-Track Immigration.
- 2 personalized Meet & Greet services with VIP assistance.
Gold
Enhanced support for frequent travelers.
- 5 premium lounge visits/month (max 3 guests).
- Premium Beverage Selection.
- 5 VIP Meet & Greet services + 3 private airport transfers/month.
Standard
Luxury and efficiency for high-profile travel.
- Exclusive Lounge Access.
- Seamless Travel Assistance.
- Conference Delegate Facilitation.
- Corporate Support Services.
Gold
Unmatched exclusivity for elite travelers.
- Elevated lounge access
- VIP Meet & Greet.
- Private Airport Services.
- Premium Beverage Selection.
We Do Travel & Tours!
Soft Landing Concierge takes the stress out of travel by handling every detail from start to finish. We transform complex itineraries into seamless, enjoyable, and well-coordinated travel experiences, whether for high-profile business assignments or curated leisure extensions.
We manage all aspects of your journey with precision and discretion, ensuring executives, partners, and dignitaries experience absolute comfort and efficiency.
Meet Our Team
Meet the Visionaries Behind Every Seamless Experience. With years of expertise in hospitality, travel, and corporate services,
they ensure every detail is executed flawlessly, delivering exceptional experiences for our clients. Passionate, professional, and
committed to excellence, our team is the driving force that turns every journey into a truly memorable one.
Thando Silongo
Tshegofatso Gaseitsiwe
Nonofo Dibotelo
Lebogang Mmolai
Patrick Mokhwela
Frequently
Asked Questions
Find clear, concise answers to our most common inquiries regarding service access, packages, and logistics. For bespoke requests, please contact our dedicated concierge team directly.
